CastleGate offers a comprehensive range of services for international patients and their relatives. Our staffs are dedicated to provide a range of services to make the patient feel always at home in every stage of his/her treatment. CastleGate will accompany the patient starting from the moment he/she enter the country up until he/she leave it.

Main services



Follow Up

Satisfaction Guarantee


Before Arrival of the patient:

  • Preparing treatment plans
  • Scheduling medical appointments
  • Making hotel arrangements
  • Assisting with visa procedures
  • Arranging all VIP ground transportation

After Arrival of the patient:

  • Full Companion & translation services
  • Ensuring that the patient understand the instructions provided by the physicians
  • Assisting with discharge processes and payment procedures
  • Obtaining and delivering the copies of medical reports following the consultations

After Departure of the patient:

  • Keep in contact with the patient for the healing time
  • Arrange control appointments if needed